DON's Handbook

Table of Contents 

 

ORGANIZATION

 

Introduction   1

Job Description   2

Experience, Background, Education   4

Internet Resources   5

Tips to Manage Time and Reduce Stress   7

Management Styles   9

Structure of the Nursing Department   10

Committees and Meetings   11

Report to the Administrator   12

Monthly Report to Administrator   13

The Nursing Budget   14

Nursing Budget Report   15

Inventory of Supplies   16

 

 

STAFFING

 

Recruitment   17

Wage and Benefit Comparison Chart   18

Labor Laws   19

Hiring and Orientation   20

Orientation Checklist   21

Staffing Laws   22

Staffing Information Posting Form   23

Nursing Assistant Education and Certification   24

Nursing Assistant Training Regulations   25

Scheduling   26

Glossary of Scheduling Terms   27

Nursing Hours Utilization Report   28

Retention   29

Tracking Turnover   31

Turnover Tracking   32

Staff Development   33

Inservice Attendance Record   35

Inservice Record, Employee   36

Staff Health and Safety   37

Employee Counseling   38

Employee Evaluations   39

Employee Evaluation Form   40

 

  

RESIDENT CARE

 

Standards of Care   42

Policy and Procedure Manual   43

Reports   44

Walking Rounds and Nurses’ Meetings   45

Culture Change and Promoting a Therapeutic Environment   46

Resident Rights   48

Resident Rights Glossary   49

Resident Rights Regulations   50

Admissions, Transfers, and Discharges   57

Admission, Transfer, and Discharge Regulations   58

Abuse   62

Dealing with Emergencies   66

Emergency Equipment Checklist   67

Care Plan Basics   68

Care Plan Sample   70

The Care Plan Conference   71

Care Conference Notes and Signatures   73

Care Area Triggers (CATs)   74

The MDS Department   78

MDS Glossary   80

MDS Assessment Tracker   83

MDS Reports   84

Utilization Review   86

Medicare UR Census   87

RUG Score Information   88

RUG IV Categories   89

Increasing Reimbursement   93

Medicare Assessment Tracker   94

Assessment Regulations   95

Physician Services and Medical Director   99

Pharmacy Services and Medication Administration   102

Laboratory Services   105

Therapy Department   106

Restorative Nursing   107

Dietary Department   110

Social Services   112

Medical Records   114

Chart Checklist   116

Activities, Housekeeping, and Laundry   117

 

 

QUALITY ASSURANCE

 

Quality Assurance Program   118

QA Plan of Correction   120

QA Plan of Correction Sample   121

About Quality Indicators   122

Quality Indicators   123

Quality Measures   125

Revised QI/QM Reports   126

Preventing Avoidable Declines   128

Skin Breakdown   130

Skin Breakdown Audit   132

Restraints   133

Restraint Audit   135

Pain   136

Incidents   137

Incident Audit   138

Incident Documentation Audit   139

Falls   140

Medications   143

Medications Pass and Storage Audit   147

Psychotropic Medication Audit   148

Documentation   149

ADL Plan of Care   150

Surveys   151

CMS-802, Roster/Sample Matrix   154

CMS-672, Resident Census and Conditions of Residents   155

Resident Room Audit   157

Meal Service Audit   158

Infection Control Program   159

Infection Control Nurse Job Description   161

 

References      

 

CD-ROM    back of manual